Frequently Asked Questions
Oil Tanks (general)
Are the Watchman gauges that are supplied with your oil tanks subject to the WEEE Regulations?
Do you supply and/or install oil tanks?
Are the oil tanks that you sell suitable for the storage or dispensing of petrol?
Can your oil tanks be installed underground?
OFTEC Issues
Why is it important that the company and its staff are OFTEC registered?
Are you an OFTEC Registered Business?
Are your engineers and technicians OFTEC registered?
Are your engineers/technicians Corgi/Gas Safe Registered?
Hours of opening
What time do your engineers start / finish?
What time is your office open?
Fuel orders
Can I order my heating oil / tractor diesel from you?
Boiler Bleeds
Area we cover
How big is the area that your engineers cover?
Appointments
How long will my appointment take?
What happens if I forget or miss my appointment? Will I be charged?
How do I cancel / postpone an appointment?
How accurate are your appointment times?
Online Store
Payment
How do I pay for the work you do?
Power flushing
How much does a powerflush cost?
Quotes & Prices
What are your prices for boiler servicing / breakdowns / commissioning?
If I get a quote from you, will I be obliged to use you for the work?
If I ask you to do a quote for some work, will I be charged for the quote?
Watchman
Do you supply / fit tank gauges?
Are Watchman gauges subject to the WEEE Regulations?
WEEE
Are you registered with the Distributor Take-Back Scheme (DTS)?
Do you offer instore take back of Waste Electrical and Electronic Equipment (WEEE)?
